Crisis support

The press is coming, you have angry customers, employees or another crisis. Our crisis experts are standing by! The long and extensive experience in crisis communications, means that our experts are increasingly used for guiding difficult situations. Our experts provide a valuable contribution to a successful conclusion by sharing their knowledge and experience, creating a calm atmosphere, giving priority to the steps and overseeing all the different tasks and activities to the crisis and the communication around it as quickly and as effectively as possible. The proper resolution of the crisis and minimizing harm to stakeholders and the reputation of the organization are key. We help with:

• an analysis of the situtation
• set priorities
• write and disseminate press releases
• making and placing advertisements
• establish a call center (within every hour)
• streamline internal communication channels 
• train spokespersons (and in exceptional cases act as spokespersons ourselves)
• detect and anticipate effects of the crisis
• evaluation of the process and content to quickly cope with a future crisis.